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  • Whizlabs ITIL Preparation Kit  v.6.0.1Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unconditional 150% Test PASS Guarantee.In the Exam Preparation Kit, you would find 200 Unique Questions spread across 5 mock exams.
  • ITIL Toolkits  v.2.3The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen ...
  • ITIL Service Management Excellerator  v.1.10The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives.
  • Exin ITIL Certification Exam Guide  v.9.0Get at www.ePlanetLabs.com Exin, ITIL, certification, exam, question, Braindumps sample questions, sample test, sample tests,sample papers, self,EX0-100, ...
  • ITIL Service Management (ITSM) Toolkit  v.2.11The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization.
  • Itil v3  v.3.0itil service management ,itil training ,itil v3 ...
  • .Biz ITSM / ITIL suite of Applications  v.2.0From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Our largest site is ...
  • SupportCalls with Outlook  v.2.3The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.
  • IT Service Management Toolkit Vol. 1  v.2.0This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes. This template is one of many rapid ...
  • ChangeGear Express Service Desk Edition  v.4.5ChangeGear Express - Service Desk Edition is an easy-to-use and simple-to-deploy change and incident management solution. ChangeGear's workflow is based on IT Infrastructure Library (ITIL) out of the box to reinforce best practices in your IT ...
  • SunView ChangeGear Express Service Desk Edition  v.4.5Fully Integrated ITIL-Based Service Desk ...
  • Integria IMS  v.2012Integria ITIL Management System is a new way of understanding and manage organizations: Projects, Knowledge Base, Incident tracking, and Inventory. All tracking could be reviewed and modified by a flexible profile system, using the web ...
  • Itop - ITSM & CMDB OpenSource  v.1.2.1.513IT Operations Portal: a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool. iTop also offers mass import tools and web services to integrate with your ...
  • OneCMDB  v.386OneCMDB is an open source CMDB, Configuration Management Database. It keeps track of assets, documents, etc. and relations. The CMDB Model can be changed on the fly and networks can be auto-discovered. Integrated with NAGIOS. ITIL ...
  • Osmius  v.1.0Osmius: The Open Source Monitoring Tool is C++ and Java. Monitor "everything" connected to a network with incredible performance. Create and integrate Business Services, SLAs and ITIL processes such as availability management and capacity ...
  • Rothmann IT Service DeskTop  v.1.0Rothmann IT Service DeskTop is a project to create a technological solution for Incident- and Configuration Management. It is based and implemented on the international 'best-practice' standard ITIL┬«. It is an Add-On to the popular Double Choco ...
  • MindXwiki  v.1.0mindXwiki is a mediawiki extension/modification. It's purpose is to support the use of mediawiki for project management, bionic ITIL and intranet. Some key features are visualization of the acting people and semantic support.
  • OpenCMDB  v.1.0ITIL Rules Based Configuration Management Database. An OpenSource initiative to develop a complete CMDB for all. This will include a software package to harness a many to many concept for database administration, data extraction and reporting mechinisms.
  • OntoITO  v.1.0OntoITO (ONTOlogy for IT Organisations) is the attempt to build up an generic Ontology for Managing an IT Organisation. The ITIL and Cobit Configuration Management Database on the next level: A Metastructure for IT Management!
  • MinITIL  v.1.0minITIL is an open source implementation intended to create a solid framework for building applications needed in real life deployments of Information Technology services based on ITIL framework.
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